Privacy Policy

1. Introduction

Master Fit Club ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us via SMS/text messaging.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for membership
• Book a tour of our facility
• Contact us via forms, email, or phone
• Subscribe to our newsletter or SMS notifications
• Participate in surveys or promotions

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Payment and billing information
• Professional information (training specialty, certifications)
• Emergency contact information
• Health and fitness information (only as voluntarily provided)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your membership applications and payments
• Send you confirmations, updates, and administrative messages
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Improve our website and services
• Ensure facility security and safety
• Comply with legal obligations
• Prevent fraud and unauthorized activity

4. SMS/Text Messaging

4.1 Consent to Receive Messages

By providing your mobile phone number and opting in to receive text messages from Master Fit Club, you expressly consent to receive automated marketing and transactional text messages at the phone number you provided. Consent is not a condition of purchase.

4.2 Types of Messages

You may receive the following types of messages:

• Membership confirmations and updates
• Facility hours and closure notifications
• Promotional offers and special events
• Tour confirmations and reminders
• Payment and billing reminders

4.3 Message Frequency

Message frequency varies. You may receive up to 4-8 messages per month, depending on your membership and preferences.

4.4 Opt-Out Instructions

You may opt out of receiving text messages at any time by:

• Replying "STOP" to any text message from us
• Contacting us at info@masterfitclub.com
• Calling us at (901) 437-0130

After opting out, you will receive one final confirmation message. You may continue to receive transactional messages related to your active membership.

4.5 Help

For help or support, text "HELP" to any message from us, or contact us at info@masterfitclub.com.

4.6 Message and Data Rates

Message and data rates may apply based on your mobile carrier's plan. Please check with your carrier for details on your specific plan.

4.7 Supported Carriers

Our SMS service is available on all major U.S. carriers, including AT&T, Verizon, T-Mobile, Sprint, and others. Service availability may vary by carrier.

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (payment processing, email delivery, SMS messaging)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission to share your information

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information by authorized personnel only
• Secure payment processing through PCI-compliant providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt out of marketing communications
• Data Portability: Request transfer of your data to another service
• Restriction: Request restriction of processing of your information

To exercise these rights, please contact us at info@masterfitclub.com or call (901) 437-0130.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: